National specialty and academic centers
Explore specialist assessment, second-opinion coordination and planned care pathways, subject to provider review.
Ask about Beijing →International patient navigation
Considering care in China? Start with a clear plan.
We help you understand your options, coordinate hospital conversations and prepare for a supported visit in Beijing, Shanghai or Shenzhen. Medical decisions stay with your licensed care team.
A first conversation is for navigation, not a diagnosis or promise of treatment.
A human guide, before and after arrivalA cross-border care journey needs more than an appointment.
Understand the pathway, confirm who provides each service, and know what happens when you return home.
01Explore fit
02Coordinate care
03Plan continuity
First launch cities
Three cities. One coordinated starting point.
City and provider options depend on your needs, availability and hospital review. We explain practical differences; you decide whether to proceed.
International access and planned services
Coordinate suitable hospital conversations, scheduled health checks and selected specialty assessments.
Ask about Shanghai →Modern care options and regional access
Understand provider options, travel logistics and follow-up needs before deciding to travel.
Ask about Shenzhen →For patients in the United States
Know the practical details before you consider a flight.
We help organize questions and provider communication. A hospital must review the case before travel or treatment is planned.
Separate the costs
Before you decide, ask for the hospital’s written estimate and a separate coordination quote. We identify what is included, what may change, currency and payment timing.
Check coverage at home
Do not assume a U.S. health plan will reimburse planned care abroad. Contact your insurer and request written guidance about coverage, claims and follow-up before booking.
Share records through an agreed secure route
This public form does not accept medical records. If a provider review is appropriate, we explain the transfer method and access before requesting documents.
Confirm dates and entry requirements
Appointment availability and travel documents depend on the provider and current official rules. We help organize the checklist; entry decisions remain with the relevant authorities. Review current U.S. State Department travel, medical payment and insurance guidance.
Plan care after you get home
Ask who will provide follow-up, how records will be returned and how your local clinician can receive the hospital summary. Coordination does not replace local medical care.
Time zones and written terms
We confirm meeting times in U.S. Eastern Time and Beijing Time. Service fees, cancellation terms and partner relationships are provided in writing before payment.
For emergencies, contact 911 or go to the nearest emergency department in the United States. Do not delay urgent care to contact an overseas coordinator.
The patient journey
A decision pathway designed around you.
No treatment is promised before a qualified provider reviews the case.
Tell us what you are considering
We learn your goals, home country, preferred timing and support needs.
Prepare a safe, useful inquiry
We explain what records may be relevant and how to share them through an agreed secure process.
Coordinate a provider review
A hospital or licensed clinician determines clinical suitability, options and medical estimates.
Plan the visit only if appropriate
We coordinate agreed logistics, interpretation and practical support around the provider's plan.
Organize the return-home handoff
We help organize records and agreed follow-up communication with your local care team.
Stay connected with the community
Members can learn from moderated information sessions and practical peer support.
Community membership
Support before a trip, during planning and after you return.
Membership is for navigation, education and community access. It does not include clinical care, guarantee hospital access or replace insurance.
Explorer
Start with trusted information and learn how care coordination works.
- Monthly online orientation and a moderated member discussion community
- City and provider pathway guides
- Community Q&A with a coordinator; no personal medical advice
Navigator
A named coordinator helps you organize questions and navigate provider communication.
- Everything in Explorer
- One structured needs review
- Appointment and records checklist
- Priority coordination window
Journey
A defined coordination package for an approved, scheduled visit.
- Everything in Navigator
- Arrival, appointment and interpreter coordination
- Family logistics and document organization
- Return-home handoff checklist
Fees, inclusions, cancellation rules and partner relationships will be stated in writing before payment. Hospital and clinical charges are separate unless a written quote explicitly says otherwise.
Planned care packages
Clear coordination packages, tailored after provider review.
The package is for non-clinical coordination and travel support. The hospital sets the clinical plan and medical charges.
Health check-up visit
For adults exploring scheduled preventive screening. Test selection should be confirmed with a qualified provider based on personal history.
Planned · provider confirmedDental care visit
For planned consultations and selected dental treatment after a clinic reviews records and confirms the visit plan.
Treatment varies by caseEye care assessment
For scheduled assessments or procedures subject to specialist review, eligibility and local aftercare planning.
Travel only after assessmentSpecialty assessment
For planned, non-emergency specialist review. The provider decides whether an in-person visit is appropriate.
Hospital review requiredComplex care inquiry
Cancer, complex surgery and fertility inquiries begin with a formal provider assessment. We do not market these as fixed-price or guaranteed packages.
Formal hospital review firstFamily support add-on
Practical coordination for companions, accommodation, local transport and document organization.
Quoted separatelyQuestions before you decide
Know what this service is and is not.
Do you provide medical diagnosis or treatment?
No. We provide navigation and coordination. Licensed hospitals and clinicians make all medical decisions and provide care.
Can you guarantee a hospital, doctor, price or outcome?
No. Provider acceptance, clinical recommendations, scheduling, charges and outcomes depend on the provider and the individual case.
Should I travel for an emergency?
No. Seek emergency care from local emergency services or a nearby hospital. Do not delay urgent care to contact this site.
What does membership pay for?
It pays only for the written navigation, education or coordination inclusions shown in your membership terms. It does not prepay hospital care or insurance.
How do you handle medical records?
Do not submit identifiable medical records in this public form. If a provider review is appropriate, we will explain the secure transfer route, access and retention terms first.
Start with a conversation
Tell us where you are in the decision.
Please do not include patient names, passport numbers, diagnoses or medical records here. A coordinator will discuss the appropriate next step.