Before you leave Canada
Contact your provincial or territorial health plan and private insurer about planned care abroad. Ask who pays the provider up front and which receipts are needed. Request a CNY estimate before comparing the cost in CAD.
Government of Canada guidance on medical care abroad ↗What will it cost?
Request an estimate in yuan and the amount due up front. Check with your provincial or territorial plan and private insurer before budgeting in Canadian dollars.
Entry and onward travel
Check the rules that apply to your passport, arrival point and full itinerary. An entry policy for Hainan can be limited to the island. Confirm any onward travel to another destination before buying tickets.
Chinese immigration guidance ↗Language, transfers and a companion
Request the language needed for clinical discussions and written reports. Ask who will meet you, whether a companion can share the room, and which transfers, meals or extra nights are included.
Reports and results after you leave
Before departure, ask for the clinical summary, test results, any pending reports and an itemized invoice. Arrange a route for later questions and share the documents with your own care team.
Existing membership or another inquiry
For an existing membership or a different planning question, choose the relevant option in the inquiry form.
Contact our team ↗Guides for patients travelling from the United States
These guides cover travel from the United States and questions for US insurers. For guidance that applies where you live, use the regional planning guide.
Before you travel from the United States to China for medical care ↗
Before booking: how to ask a hospital in China to review your request ↗
Planning care in China from the United States: costs and insurance ↗
Ask the travel planning assistant
Choose a planning question. The assistant can use AI to answer using the selected question, language and public site information. If AI is unavailable, you’ll see an answer from the guide. Your contact form is separate.