Before travelling to China
Check your passport and itinerary with the Chinese immigration authorities. Ask your insurer about planned services, complications and changes to your return journey. Bring the receiving provider’s written details to your own clinician.
Chinese immigration guidance ↗What will it cost?
Ask for a written estimate in yuan showing medical fees, interpreting and travel costs separately.
Entry and onward travel
Check the rules that apply to your passport, arrival point and full itinerary. An entry policy for Hainan can be limited to the island. Confirm any onward travel to another destination before buying tickets.
Chinese immigration guidance ↗Language, transfers and a companion
Request the language needed for clinical discussions and written reports. Ask who will meet you, whether a companion can share the room, and which transfers, meals or extra nights are included.
Reports and results after you leave
Before departure, ask for the clinical summary, test results, any pending reports and an itemised invoice. Arrange a route for later questions and share the documents with your own care team.
Existing membership or another enquiry
For an existing membership or a different planning question, choose the relevant option in the enquiry form.
Contact our team ↗Guides for patients travelling from the United States
These guides cover travel from the United States and questions for US insurers. For guidance that applies where you live, use the regional planning guide.
Before you travel from the United States to China for medical care ↗
Before booking: how to ask a hospital in China to review your request ↗
Planning care in China from the United States: costs and insurance ↗
Ask the travel planning assistant
Choose a planning question. The assistant can use AI to answer using the selected question, language and public site information. If AI is unavailable, you’ll see an answer from the guide. Your contact form is separate.